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Top E-commerce Predictions for 2020

In 2019, nearly half of all e commerce sales happened on mobile devices. We\’ll get even closer to 50 percent in 2020 and should tip over the halfway mark by 2021 when the majority of e-commerce transactions will happen on […]

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Retail Love in The Time of Coronavirus

[…] us makes us stronger and, while that is in no way a happy thought, one can expect the industry to come out the other end of this whole predicament better than it ever was before. That, for one, has me […]

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My Optimistic 2020 Playbook…with Caveats

[…] opposite pole, NPD is forecasting a relatively unexciting 2.7 to 3.2 percent. With six fewer shopping days between Thanksgiving and Christmas this year over last and high levels of inventory due to early over-buying to offset potential tariff increases, I […]

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Ten Leadership Lessons from 2020

[…] in 2021 – and that includes the retail brands that make up our local communities. Quit complaining. Help each other. Feed the hungry (use your foodservice resources). Clothe the people in need (excess inventory). Make the store a hub for […]

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Walmart + Jet.com Can Crush Amazon

In April 2014 I wrote, Walmart Can Crush Amazon.  I focused on all of the competitive advantages Walmart has over Amazon. and if leveraged, implementing the right strategies, over time, (and given the time), they could beat Amazon at its […]

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Walmart and Jet.com Failed “Marketing 101”

[…] in 2016, analyzing Walmart (Jet) versus Amazon in terms of its online power, there were some key metric differences. Jet. com gets: Walmart\’s size and deep pockets, (pushing to three-quarters of a trillion dollars vs. about a hundred billion for […]

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Ocado: Tom Hanks or C. Thomas Howell?

[…] crowd oohed and awed throughout the presentation, and especially so when he dropped this robot-filled video on all of us. https://www.youtube.com/watch?v=iogFXDWqDak Right after Mr. Steiner finished his speech, a former colleague of mine turned to me, took out his keys, […]

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Jet.com: Reefer Madness

[…] If that scenario plays out, Mr. Lore’s dopers are going to need to smoke something a lot stronger to continue feeding this crazy hallucination. Are We Witnessing a New Form of Capitalism? One definition of capitalism: “an economic and political […]

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Amazon.com Adds Bricks to Its Bag of Tricks

“One day, we will eventually see Amazon. com in the physical world, either with stores or kiosks,” I wrote that in my book Amazon.com: Get Big Fast in 2000. At the time, that proposition sounded crazy. I wrote, “But stranger […]

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